“Together in Christ, Living, Learning and Growing”                      

                                                                               “Byw, dysgu a thyfu, gyda’n gilydd yng Nghrist”

                                                                       Our Open-Door Policy at St Joseph’s Primary School

We wish to continue to promote a climate of mutual respect and trust at St. Joseph’s and outline below our ‘Open Door Policy’ which facilitates our efforts to ‘work in partnership’ with parents/ carers. 

• Information – although the school endeavours to communicate regularly with all parents and carers, should there be any questions or comments, the school can be reached through phoning the office or through the school email. 
• Informal Conversations – staff are usually available at the end of the day. However, they may not be able to speak to you until all pupils are safely dismissed. 
• Formal Conversations – should there be a need for a one-to-one with any member of staff, please ask for an appointment, through the office. Staff will always aim to meet with you at the earliest convenience.  Depending on the stated purpose of the meeting, one or both parties may wish to request that a ‘third party’ be present in order to make notes of the discussion.  Should either party feel at any time that the discussion is unproductive or that behaviour is disrespectful or unacceptable, they will have the right to terminate the discussion. The matter will then be referred to the Headteacher for further resolution. 
• Pupil behaviour – we appreciate that parents seek to give the benefit of the doubt to their own child, and it is possible that they are unable to see both sides of the situation. The school wishes to reassure parents that the school always endeavours to use the ‘no blame approach’ when enquiring into an incident using restorative approaches and will endeavour to remain impartial. 
• Complaints – any complaints made to the Governing Body which have not taken the proper course for resolution will be directed back to the Headteacher.  The school’s complaints policy is available below or from the office. 

                    We wish to thank parents for their support and for their efforts to work in partnership with our staff. 

   School policies cover every aspect of school life. Below are some of our most important policies for your reference.

    If you want to  know our policy on something that is not listed, please ask the school office.